Accessibility and Support

Light Island wants every customer to be able to browse products, understand product information, place an order, and get support.

Our commitment:
- We aim to keep product names, prices, key specifications, shipping information, and return information in clear text on the website.
- We aim to use readable text, clear headings, and descriptive product information.
- If a page, product detail, checkout step, or document is difficult for you to access or understand because of a disability or an assistive technology problem, please contact us. We will provide the information or help you need by email or phone where reasonably possible.

Alternative ways to get help:
- Email: info@lightisland.shop
- Phone: +1 725-285-2839
- Business Hours: Monday - Saturday, 10 AM - 8 PM

Through email or phone we can:
- Read or explain product dimensions, specifications, bulb and dimmer information, and price
- Explain shipping, returns, refund, and warranty information
- Help you find a product page or policy page
- Record an accessibility problem for review

Feedback:
Accessibility feedback is welcome. Please tell us the page address, what you were trying to do, and the assistive technology or browser you were using if you are comfortable sharing it. We will review the feedback and work to fix confirmed accessibility problems.

This commitment is an ongoing effort. It is not a guarantee that every page will meet every accessibility guideline at all times, but we will respond to reported problems and help any customer who contacts us for support.